Politique d’expédition

Shipping Policy

Last updated: June 2026

We ship worldwide from our fulfilment partners and aim to get your order to you as quickly as possible.

Processing Time
Orders are processed within 1–3 business days of payment confirmation. You will receive an email with tracking information once your order has shipped.

Estimated Delivery Times
- United States: 7–14 business days
- United Kingdom: 7–14 business days
- Australia: 10–18 business days
- Rest of World: 10–20 business days

These are estimates and may vary due to customs clearance, carrier delays, or peak periods.

Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight. Free shipping may be available for orders above a certain value — check our current promotions.

Customs and Import Duties
International orders may be subject to customs duties or import taxes imposed by your country. These charges are the customer's responsibility and are not included in our prices or shipping fees.

Order Tracking
Once your order ships, you will receive a tracking number by email. Use it to follow your package through our carrier's website.

Lost or Delayed Packages
If your order has not arrived within the estimated timeframe, please contact us at support@zahrelle.com. We will investigate with the carrier and work to resolve the issue promptly.

Contact
For shipping questions, email support@zahrelle.com