Política de envio

Last updated: 2026

Thank you for shopping with Zahrelle. Please read the following shipping information carefully.

Processing Time
All orders are processed within 2–5 business days. Orders are not shipped or delivered on weekends or public holidays. If we experience a high volume of orders, shipments may be delayed. We will notify you by email if there is a significant delay.

Shipping Rates & Delivery Estimates
Shipping charges are calculated and displayed at checkout. Delivery times vary by destination and shipping method selected.

Tracking Your Order
Once your order has been shipped, you will receive an email confirmation with a tracking number. You can use this number to track your order through the carrier's website.

International Shipping
We ship internationally. Please note that international orders may be subject to import duties and taxes, which are the responsibility of the recipient. We have no control over these charges and cannot predict their amount.

Delivery Issues
If your order has not arrived within the estimated delivery window, please contact us at support@zahrelle.com with your order number. We will investigate and do our best to resolve the issue promptly.

Lost or Damaged Packages
Zahrelle is not responsible for packages lost or damaged in transit. If your package arrives damaged, please take photos and contact us immediately.

Contact: support@zahrelle.com